Question 1

What is a drone tether system and how does it work?

Accepted Answer

A drone tether system fundamentally transforms a standard drone into a continuously operating aerial platform. It works by providing an uninterrupted power supply and a secure, high-bandwidth data link directly from a ground power unit to the drone via a specialized, lightweight cable. This eliminates the need for frequent battery changes, allowing the drone to remain airborne for virtually unlimited durations, enabling persistent surveillance, extended inspections, or continuous communication relays.

Question 2

What kind of drones can I use on your tether system?

Accepted Answer

As of now, the Autel Lite Enterprise and any Mavic 3 drones work with our tether system.

Question 3

What kind of warranty and after-sales support does Aeromast provide for its drones?

Accepted Answer

Aeromast stands behind the quality of the drones we sell. All new drones come with the manufacturer's standard warranty. Beyond that, we offer dedicated after-sales support, including technical assistance, troubleshooting, and guidance on maintenance. Our goal is to ensure your long-term success and satisfaction with your Aeromast drone purchase.

Question 4

What types of damage does Autel Care cover?

Accepted Answer

Autel Care typically covers a wide range of accidental damage that falls outside of normal wear and tear or manufacturing defects. This includes, but is not limited to:
 • Accidental crashes
 • Water damage
 • Signal interference causing loss of control
 • Damage from operator error 
It does NOT typically cover lost or stolen drones, intentional damage, or damage from unauthorized modifications. Always refer to the specific terms and conditions of your Autel Care plan for full details of coverage.

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